Contact Us

ZM Headquarters

Prizes

• Please note that most prizes take approx. 14 days to arrive
• If a prize has not arrived in this timeframe, or you have a problem with one that's arrived, you can email us at prizes@zmonline.com
• Please do not e-mail us chasing a prize until after the 14-day mark - unless you have not received a confirmation message with a reference number
• Please do not e-mail our generic e-mail address with prize enquiries

Check out our full Prizes FAQ here.

Show Contacts

Fletch, Vaughan & Hayley | 6 - 9am Weekdays

• Producer Carwen - For all general enquiries: carwen@zmonline.com 

Jam Packed Workday with Georgia | 10:30am - 3pm Weekdays

• Georgia - For all general enquiries: georgia@zmonline.com

Bree & Clint | 3 -7pm Weekdays

• Producer Claudia - For all general enquiries: claudia.sykes@nzme.co.nz 

ZM Late Show with Cam Mansel | 7 - 10pm Weeknights

• Cam - For all general enquiries: cameron@zmonline.com 

Make a Formal Complaint

Fill out the form here.

Hit up our socials!

Follow us on Facebook, on the gram, and watch our TikTok.

Report iHeartRadio streaming issues.
To enable us to follow up issues, please send the following information to streamalerts@nzme.co.nz:

• Your location:
• Date/Time you are/were listening:
• On phone or web:
• Wifi/3G/4G:
• Type of phone:
• Type of browser & version:
• Internet Provider:
• Station listening to:
• Any error message?:
• Your iHeart Login:
• External IP address:
• If an issue with ads, can you list some of those heard:

If you click on this link www.supportdetails.com, it will open a webpage which will analyse your device and populate some of the information we need to investigate the problem, including the IP address.