Contact Us

ZM Headquarters

Address: 2 Graham Street
Private Bag 92198
New Zealand
Studio Phone: 0800 DIALZM (0800 342596)
Text Machine:

ZMZM (9696)

Standard sms text charges will apply, and will depend on your particular plan or agreement with your phone service provider. This fee is a carrier charge and not charged by NZME.

Prize Enquiries:
Generic Enquiries:


  • Please note that most prizes take approx. 14 days to arrive
  • If a prize has not arrived in this timeframe, or you have a problem with one that's arrived, you can email us at
  • Please do not e-mail us chasing a prize until after the 14-day mark - unless you have not received a confirmation message with a reference number
  • Please do not e-mail our generic e-mail address with prize enquiries

Check out our full Prizes FAQ here.


Show Contacts

Fletch, Vaughan & Hayley | 6 - 9am Weekdays
Jam Packed Workday with Georgia | 10:30am - 3pm Weekdays
Bree & Clint | 3 - 7pm Weekdays
ZM Late Show | 7 - 12am Mon-Thurs & 7 - 10pm Fridays


Make a Formal Complaint

Fill out the form here.


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Follow us on Facebook, on the gram, and watch our TikTok.


Report iHeartRadio streaming issues.
To enable us to follow up issues, please send the following information to

  • Your location:
  • Date/Time you are/were listening:
  • On phone or web:
  • Wifi/3G/4G:
  • Type of phone:
  • Type of browser & version:
  • Internet Provider:
  • Station listening to:
  • Any error message?:
  • Your iHeart Login:
  • External IP address:
  • If an issue with ads, can you list some of those heard:

If you click on this link, it will open a webpage which will analyse your device and populate some of the information we need to investigate the problem, including the IP address.

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